Recently, one of our call dispatchers received a call that was very disturbing: someone had nearly been scammed by a different established IT company located in Waukesha. Continue reading “TriTech Exposes False Claims for Caller”
There is confusion occasionally as to why TriTech will quote certain printers for plotter services instead of desktop printer services. Often, our printer service technicians hear:
“It says printer on the box, not plotter.” We understand, but printer is a sort of umbrella marketing term and plotters fall under that umbrella.
Even Wikipedia lists plotter separately from printer, but that could be because traditional plotters produce differently compared to modern printers.
With the influences of product boxes and websites, it’s easy to see why customers are puzzled. What is a plotter? How does TriTech differentiate printers and plotters?