Samsung Galaxy Note7 Recall [UPDATED]

Samsung Galaxy Note7 logo

[Last Update: 09/20/2016]

Samsung Announces US Availability of Replacement Note7 Devices as Part of Voluntary Recall – Confirmed: New Note7 replacement devices will be available in the United States at most retail locations no later than September 21, 2016.


Samsung has issued a recall for all Galaxy Note7 devices, as you may be aware. With mobility increasing in the workplace and smartphone sales consistently on the rise, TriTech would like to bring attention to this issue and provide resources to those with a Galaxy Note7 who have yet to take action.

Samsung Galaxy Note7 logo



What’s the reason for the Note7 recall? There is a confirmed battery cell issue.

What’s the affect of the issue? There have been confirmed reports of battery explosions, leading to fire risks and combustion. Most common is when the Note7 is charging or powering on.

What do I do if I have a Galaxy Note7? Stop use and power it down. Since the definition of “powering down” is no where to be found, TriTech is unable to identify whether it means “turn power off” or “let battery drain to 0%.” Decide at your own discretion and return to the point of sale immediately.

Samsung Galaxy Note7 Recall: Links for more information

Exchange Program: Galaxy Note7 – http://www.samsung.com/us/note7exchange/

Official Statement on Galaxy Note7 from Samsung – http://news.samsung.com/us/2016/09/02/official-statement-samsung-galaxy-note7/

Official Recall from U.S. Consumer Product Safety Commission – http://www.cpsc.gov/en/Recalls/2016/Samsung-Recalls-Galaxy-Note7-Smartphones/

Verizon Wireless Releases Software Update for Note7 [battery indicator color important] – http://www.verizonwireless.com/support/samsung-galaxy-note7-update/

FAA Ban: Note7 Prohibited in-flight – http://www.faa.gov/news/updates/?newsId=86504

FAA Statement on Samsung Galaxy Note 7 Devices – https://www.faa.gov/news/updates/?newsId=86424

Samsung Establishes U.S. Product Exchange Program for Galaxy Note7 – http://news.samsung.com/us/2016/09/02/samsung-establishes-u-s-product-exchange-program-galaxy-note7/

Samsung Confirms Engagement with Consumer Product Safety Commission in Response to Note7 Battery Issue – http://news.samsung.com/us/2016/09/09/samsung-confirms-engagement-with-cpsc-consumer-product-safety-commission-in-response-to-note7-battery-issue/

Rumor Roundup from International Developments

Samsung Electronics Australia announces replacement stock of Galaxy Note7 – [AUSTRALIA] Packaging marks to identify new, safe replacements: Square on barcode label and ‘S’ sticker.

ZDNet: ​New Note 7s will have green battery indicators instead of white – [SOUTH KOREA] Reportedly applicable in South Korea only; other countries unconfirmed.

Android Central: ​Software update limiting battery charge to 60% – [SOUTH KOREA] Samsung printed about the battery limitation update on a front page advertisement in a South Korean newspaper, many sources reported.

Disclaimer

TriTech is neither associated with the Samsung Exchange Program for the Galaxy Note7 nor responsible for any complications or problems as a result of using the Note7. This article is for informative purposes and resource assistance only.

Unified Communications vs. Internet of Things: What’s the difference?

Network computer questions difference between Unified Communications and Internet of Things

Earlier this week, I was browsing VoIP phones when a thought occurred to me: If a voicemail message from an IP phone is sent to an e-mail address or a cell phone, is that considered Internet of Things in action?

The confusion began because both use the Internet so that devices can, essentially, talk to each other; the Internet highway with device destinations, if you will. From there stemmed the question, “What’s the difference?” I can’t possibly be the only one who has wondered this (or so I hope…)

The Definition

The first step is to define both terms. After reading the definition of Internet of Things from the International Telecommunications Union and McKinsley & Company, I decided to search for more direct interpretations.

Unified Communications — communications being integrated in order to optimize business processes. abbr: UC (Digium)

Internet of Things — a network of everyday devices, appliances, and other objects equipped with computer chips and sensors that can collect and transmit data through the Internet. abbr: IoT (Dictionary.com, which uses the Random House Unabridged Dictionary)

Network computer questions difference between Unified Communications and Internet of Things


The Purpose

The next step is to consider the practices that each engage in.

UC can manage “current status” availability from one source and update to all devices and media. IoT can view the inside of a refrigerator from a smartphone while at the grocery store.

From these two examples, you could pinpoint “hey, the smartphone is using a different connection than the refrigerator while the office uses only one!” However, that isn’t the case because cellular phones can be part of a UC solution.

That said, more helpful is to focus on the products instead. UC includes IP phones, gateways, video conferencing systems, and integration software. IoT includes all smart, connected products; wearable technology, smarthomes, and intelligent transportation.

UC is business-oriented whereas IoT is anything, which is important to point out because businesses with UC solutions likely have employees and possibly multiple locations – different needs than a non-business.

The Distinction

Let’s look at an auto-parking car, for example. The exterior sensors communicate how close an object (curb or another car) is to the interior control without the use of the Internet – yet it is considered to fall under IoT.

In the November 2014 Harvard Business Review, the article “How Smart, Connected Products Are Transforming Competition” explains perfectly:

“The internet, whether involving people or things, is simply a mechanism for transmitting information. What makes smart, connected products fundamentally different is not the internet, but the changing nature of the ‘things.’”

It further breaks down the three elements that make up smart, connected products: physical, smart, connectivity. A smart car doesn’t need the Internet to park but with that connectivity, the features are enhanced. Physical is boosted by smart and smart is boosted by connectivity.

Map connecting Unified Communications to Internet of Things


The Answer

Internet of Things is an umbrella of smart, collected things and unified communications is a collection of smart, connected business things grouped underneath. So, to answer my initial question: yes, unified communications is Internet of Things in action.

The growth of the Internet of Things concept is inevitable and multiple research papers, reports, surveys, and statistics attest to it. It’s important that businesses don’t reject the concept or resist the change. TriTech helps businesses plan their unified solutions in Wisconsin and has been a leading information technology company in Milwaukee for more than two decades.